Legal

Terms of use

This is a draft placeholder. It has not been legally reviewed and must be checked by a qualified lawyer for the United States, Australia and Canada before this website goes live. It is not a client services agreement.

By using brandperceptionagency.com you agree to these draft terms. If you do not agree, please do not use the site.

Who we are

The site is operated by Brand Perception Agency. To get in touch, use the Free Review Audit form on this website.

What this site is — and is not

This website describes our reputation consultancy services and lets you request a free review audit. Information on the site is general in nature. It is not legal advice, and we are not a law firm.

Submitting the form is a request for an assessment, not the start of a paid engagement and not a promise that any review will be removed.

No guarantee of removal

We identify reviews that appear to breach Google's published policies and, if we accept a case, we pursue removal through Google's official processes. Google decides whether content violates its policies. We do not force, override, or guarantee that decision.

Genuine negative reviews cannot and should not be removed. If we believe a review is genuine, we will say so.

Pay-on-success

For reviews we accept, we work on a pay-on-success basis: if an accepted review is not removed through this process, you pay no fee for that review. Acceptance is not automatic. Specific fees, scope and conditions will be set out in a written engagement and are not published as a price list on this site.

Your responsibilities

• Provide accurate information and only share review links and business details you are authorised to share.
• Do not use this site to request removal of genuine reviews, or to ask us to post fake reviews, gate reviews, or otherwise violate Google's policies or consumer law.
• Do not attempt to disrupt or misuse the website.

Intellectual property

The site design, text and branding are owned by Brand Perception Agency or our licensors. You may not copy them for commercial use without permission. Third-party marks, including Google, remain the property of their owners. We are not affiliated with, or endorsed by, Google.

Limitation of liability and governing law

Placeholder: limitation of liability, disclaimers, indemnities, and the governing law and venue appropriate to the business entity and to clients in the United States, Australia and Canada must be drafted by counsel. Until then, nothing on this page limits rights that cannot legally be limited.

Changes

We may update these terms when a reviewed version is ready. The date below will change when that happens.

Last updated: 14 November 2026 (draft only).