Legal

Privacy notice

This is a draft placeholder notice. It has not been legally reviewed and must be checked by a qualified lawyer for the United States, Australia and Canada before this website goes live.

Brand Perception Agency (“we”, “us”) respects your privacy. This draft explains, in plain language, how we intend to handle personal information submitted through brandperceptionagency.com. Until a reviewed policy is published, treat this as a working description rather than a final legal document.

Who we are

Brand Perception Agency is an online reputation consultancy serving businesses in the United States, Australia and Canada. To get in touch, use the Free Review Audit form on this website.

Information we collect

If you submit the Free Review Audit form, we collect the details you provide: name, business name, business or Google Business Profile URL, email address, phone number, country, links to reviews, an estimate of monthly revenue affected (in your local currency), and any message you include.

We may also collect limited technical information for security and spam prevention, such as your IP address, browser type, the time of submission, and the page you submitted from. A hidden honeypot field is used only to detect automated submissions.

If a Google Analytics 4 tag is later enabled, it may collect aggregated usage data as described in Google's own documentation. That tag is not active on this draft.

How we use it

• To assess whether the reviews you flag appear to breach Google's policies and to respond to your request.
• To contact you about a possible engagement, including pay-on-success terms if we accept a case.
• To operate, secure and improve the website, including preventing spam and abuse.
• To meet legal, accounting or regulatory obligations if they apply.

We do not use the form to sell you unrelated services, and we do not use review links you submit to publicise your business without permission.

Legal bases and regional notes (to be confirmed)

Because we may deal with people in the United States, Australia and Canada, different privacy laws can apply, including the Australian Privacy Principles and, depending on the state or province, US state privacy laws and Canadian federal or provincial privacy laws. The legal bases, retention periods, and rights wording in this section are placeholders and must be completed by counsel.

Sharing

We intend to share personal information only with service providers who help us run the site and receive enquiries (for example, our hosting provider, email delivery, and — if configured — a webhook to a CRM or automation tool such as Zapier), or if the law requires us to. We do not sell personal information.

Retention and security

We will keep enquiry records only for as long as needed to handle your request, manage an engagement, or meet legal obligations — exact periods to be set after legal review. We will use reasonable technical and organisational measures to protect information, but no method of transmission or storage is completely secure.

Your choices

You may request access to, correction of, or deletion of personal information we hold, or withdraw consent to further contact, by submitting the Free Review Audit form and stating your request. Additional rights may apply depending on where you live. This process will be documented in the reviewed policy.

Children

This website is intended for business owners and authorised representatives, not for children.

Updates

When a reviewed privacy notice is published, we will update this page and the date below.

Last updated: 14 November 2026 (draft only).